It took me a long time to get where I am in life. Along the way, I’ve worked in construction, painting, window installation, law enforcement, and several different positions in restaurants and bars. I’ve worn many hats, but no matter the job, I approached my work the same way, PREPARED, PROACTIVE, and ACCOUNTABLE.
How I Work….
I’ve always believed in showing up early, at least 30 minutes before my shift. Not just physically, but mentally. I walked in knowing what needed to be done, rarely needing a boss or supervisor to tell me.
As a police officer, my first task was reading reports from the previous shifts, understanding what happened overnight, and knowing where my attention was needed. By the time I was out on patrol, I had a plan.
In the restaurant world, it was no different. I’d check stock, ensure everything was ready for service, and take inventory of beer and liquor before the shift even started. That way, I knew exactly what I had, what I was short on, and how to adapt.
No one had to push me to do these things. I took initiative because I believed that’s how a job should be done. And one thing you would never catch me doing, was standing away playing on my phone. If you wanted to keep your job, you did your job.
The Letdown…..
And this is where my frustration begins, expectation and comparison.
I expect others to work the way I do. To show up early. To take charge of their responsibilities. To know the job they applied for. To be aware of the products they’re selling. To function as a team.
And time and time again, I am disappointed.
Very few people seem willing to take ownership of their work. They clock in at the last possible minute, do the bare minimum, and wait to be told what to do. I struggle with this because it goes against everything I believe in. I don’t understand how someone can walk into a job unprepared, unconcerned, and unwilling to improve.
I feel handcuffed in my own business because I don’t know how to fix these issues. I’ve read the books, listened to the experts. I know I’m a strong leader and a damn good business owner. But when it comes to management? That’s where I fail, because too many employees don’t listen or respect the standards I set.
The Bigger Problem…
Normally, when someone underperforms, you replace them. But what happens when no one else is applying?
That’s my reality. If I got rid of every negative, unmotivated, or underperforming employee, I wouldn’t have enough staff to run the business. I’m stuck choosing between keeping subpar workers or being too short-staffed to function.
The Questions I Can’t Answer…
So how do you build a business with employees who actually care? How do you find people who want to show up and put in the work? More importantly, how do I stop comparing myself to others and expecting them to operate at my level?
I don’t have the answers. Maybe I never will. But unless I make some drastic changes, either in my expectations or in my life, I’ll stay caught in this cycle of frustration, disappointment, and the constant feeling of being stuck.